Request a Leave of Absence

Questions? Contact Leave Management

Overview

Here are the steps you must take to request a leave of absence.

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Start your request

Please contact your department manager and follow your unit’s reporting procedure.

Employees should report their need for leave and file their leave of absence request 30 days before the anticipated start date whenever possible. This should be communicated to both the department manager and Sedgwick.

Absences should be reported by the employee (or people leader if necessary) and can be done three different ways: 

  1. mySedgwick Portal: Access via MyAccess, or at www.Sedgwick.ucsf.edu   
  2. Sedgwick’s Interactive Voice Response System (IVR) at 844-601-8448; absences can be reported 24/7/365
  3. Call Sedgwick at 844-601-8448 and report the absence with a Sedgwick representative during normal operating hours: 5 a.m.–5 p.m. Pacific time, Monday-Friday.

When you apply for a leave of absence with Sedgwick you will be asked to provide the following information: 

  • Your UCSF ID (Locate this at MyAccess) under my ID)
  • Home address, phone number, and personal email (you will be asked to confirm your preferred communication method)
  • Last day worked, first day absent, and estimated return date
  • The reason for the absence and whether it will be continuous or intermittent
  • Your doctor’s contact information
  • Current work schedule

The Sedgwick care team will mail or email all documents needed for your claim. 

Follow these steps

Step1

Complete and return all requested paperwork

Complete and return as soon as possible, but no later than 20 calendar days after you receive it. 

Step2

Be thorough

Your information packet will include instructions and all required information. Please read everything in full and do not skip any required details or documents.

Step3

Print if needed

If needed, you may print documents from the self-service application mySedgwick.

Step4

Making changes

Your request for paid leave is a one-time election and will be administered in accordance with UC policy and/or the applicable collective bargaining agreement, consistent with your regular work schedule or appointment percentage. You may make changes to this election by contacting Sedgwick within seven (7) calendar days of submitting your initial claim. Requests to change your election after this seven-day period will not be approved. Please take time to carefully review your leave accruals and consider how you would like them applied before submitting your request.

Return your documents

You must submit your documents within 20 calendar days using one of the following methods: 

Include your claim/leave number, first and last name, and employee ID on all documents. To find your UCSF ID, go to MyAccess and select "my ID."

Report an intermittent absence

You must follow your local call-in procedures and report your intermittent leave absence within two calendar days to Sedgwick using one of the following methods of contact:

Next: During Your Leave