Assistance, Consultation & Advocacy
• Choosing a health plan & weighing coverage options to align with access to care needs/priorities.
• Learning about your medical care options
• Addressing barriers to medical care access
• Resolving complex billing/claim issues for medical services
• Understanding how your medical plan works
The HCF Program addresses access to health care issues for UCSF employees, trainees (residents, fellows and postdocs), retirees and family members.
Are you a new employee or trainee seeking help understanding your health plan options or selecting a plan? We can help! Interpreter services are available.
Review UCSF Health's primary and specialty care options.
We can speak with departments/groups about program services or provide training on health insurance and UC-sponsored coverage.
Get health news, find resources and learn about events.
Health Care Facilitators must comply with Health Insurance Portability and Accountability Act (HIPAA) privacy and security laws mandating protection and safeguards for access, use and disclosure of personal health information. We follow UC’s Group Insurance Regulations, the terms and conditions of plan contracts, and Medicare laws and regulations.