Log in via MyAccess to download job standard. Title Exempt / Non-exempt Personnel Program Grade Patient Relations Manager 1 Job code: 5776 Level code: M1 E MSP 24 Patient Relations Manager 2 Job code: 5775 Level code: M2 E MSP 26 Patient Relations Manager 3 Job code: 5774 Level code: M3 E MSP 28 PSS = professional and support staff | MSP = management and senior professionals