Overview
If you are experiencing an emergency, call 911 or go to the nearest emergency room. From a cell phone, dial direct: UCSF Police, 415-476-1414; San Francisco Police Department, 415-553-8090. The Faculty and Staff Assistance Program after-hours number is 415-476-8279.
San Francisco 24-hour hotlines
- San Francisco 24/7 Crisis Line: 415-781-0500
- 24/7 Confidential Support: Text MYLIFE to 741741
- HIV Nightline: 415-434-2437 or 800-273-2437
- Drug Information Line: 415-362-3400
- Relapse Line: 415-834-1144
- Peer Workforce Supportive Services (PWSS) Support Line: 415-288-7160
- Suicide Prevention TTY/TDD — telephone access for the deaf/hearing impaired: 415-227-0245
- Trauma Recovery/Rape Treatment Center: 415-437-3000
- Trauma Recovery: 8 a.m. - 5 p.m. Monday-Friday, Tuesday until 7 p.m.
- Rape Treatment Center at San Francisco General Hospital: 1001 Potrero Ave., San Francisco, open 24/7
National 24-hour hotlines
The Lifeline and 988
988 is now the three-digit dialing code that routes callers to the 988 Suicide & Crisis Lifeline (or 988 Lifeline).
When people call, text, or chat with the 988 Lifeline, they are connected to trained counselors that are part of the existing 988 Lifeline network, made up of over 200 local crisis centers. These counselors are trained to provide free and confidential emotional support and crisis counseling to people in suicidal crisis or emotional distress, and connect them to resources. These services are available 24 hours a day, seven days a week, across the United States.
The previous 988 Lifeline phone number (800-273-8255) will always remain available to people in emotional distress or suicidal crisis.
ASL services
The U.S. Department of Health and Human Services (HHS) announced the 988 Suicide & Crisis Lifeline’s addition of nationwide American Sign Language (ASL) services for people who are deaf or hard of hearing, as part of ongoing efforts to expand accessibility to behavioral health care for underserved communities.