Patient Navigator Clinical

Involves the clinical expertise, coordination and advocacy to assist patients and their families to cope successfully with the complexity of the hospital and health care system. Primary goals are to increase patient satisfaction, and to optimize care and outcomes. Acts as a communication liaison to understand the patient's individual clinical needs, desires, and concerns. Guides the patient and family to a broad range of services, amenities, and information to promote healing and ensure satisfaction with the patient care experience.

Title Exempt / Non-exempt Personnel Program Grade
Patient Navigator Clinical 3
Job code: 6918
Level code: P3
 E PSS 24
Patient Navigator Clinical 4
Job code: 6822
Level code: P4
 E MSP 25
Patient Navigator Clinical 5
Job code: 5773
Level code: P5
 E MSP 26
Patient Navigator Clinical Supv 2
Job code: 6829
Level code: S2
 E MSP 25

PSS = professional and support staff | MSP = management and senior professionals