Patient Support Services

These functions include a variety of patient support roles, such as patient transport, medical interpreting, concierge services, and community outreach.

Title Exempt / Non-exempt Personnel Program Grade
Patient Support Services Supv 2
Job code: 5656
Level code: S2
NE PSS
Massage Therapist 2
Job code: 9461
Level code: L2
NE PSS BYA
Patient Relations Professional 2
Job code: 4595
Level code: P2
NE PSS 18
Spiritual Care HC Specialist 2
Job code: 4132
Level code: P2
NE PSS 19
Patient Navigator Non-Clinical 3
Job code: 4198
Level code: P3
E PSS 18
Concierge 3
Job code: 4376
Level code: P3
E PSS 18
Patient Navigator Clinical 3
Job code: 6918
Level code: P3
E PSS 24
Lactation Consultant 3
Job code: 4584
Level code: P3
E PSS 21
Patient Relations Professional 3
Job code: 4594
Level code: P3
E PSS 19
Spiritual Care HC Specialist 3
Job code: 4130
Level code: P3
E PSS 20
Lactation Consultant 4
Job code: 5754
Level code: P4
E MSP 24
Spiritual Care HC Specialist 4
Job code: 6209
Level code: P4
E PSS 21
Patient Navigator Clinical 4
Job code: 6822
Level code: P4
E MSP 25
Concierge 4
Job code: 4375
Level code: P4
E PSS 20
Volunteer Services Professional 4
Job code: 4606
Level code: P4
E PSS 19
Patient Navigator Non-Clinical 4
Job code: 6939
Level code: P4
E PSS 20
Patient Relations Professional 4
Job code: 4593
Level code: P4
E PSS 21
Patient Navigator Clinical 5
Job code: 5773
Level code: P5
E MSP 26
Patient Support Services Supv 1
Job code: 4191
Level code: S1
NE PSS 21
Patient Support Call Center Supervisor 1
Job code: 4597
Level code: S1
E PSS 18
Patient Transport Supervisor 1
Job code: 4598
Level code: S1
NE PSS 18
Volunteer Services Supervisor 1
Job code: 4690
Level code: S1
E PSS 20
Patient Support Call Center Supv 2
Job code: 4596
Level code: S2
E PSS 20
Patient Navigator Clinical Supv 2
Job code: 6829
Level code: S2
E MSP 25
Volunteer Services Supervisor 2
Job code: 4605
Level code: S2
E PSS 21
Medical Interpreter Supervisor 2
Job code: 4589
Level code: S2
E PSS 20
Patient Navigator Non-Clinical Supv 2
Job code: 7465
Level code: S2
E PSS 21
Patient Relations Supervisor 2
Job code: 4592
Level code: S2
E PSS 22
Spiritual Care HC Supervisor 2
Job code: 4123
Level code: S2
E PSS 22
Concierge Manager 1
Job code: 5740
Level code: M1
E MSP 24
Volunteer Services Manager 1
Job code: 5810
Level code: M1
E MSP 23
Medical Interpreter Manager 1
Job code: 5767
Level code: M1
E MSP 21
Patient Relations Manager 1
Job code: 5776
Level code: M1
E MSP 24
Patient Support Call Center Mgr 1
Job code: 5777
Level code: M1
E MSP 22
Spiritual Care Manager 1
Job code: 5694
Level code: M1
E MSP 24
Patient Transport Manager 1
Job code: 5778
Level code: M1
E MSP 19
Patient Relations Manager 2
Job code: 5775
Level code: M2
E MSP 26
Patient Support Services Mgr 2
Job code: 5563
Level code: M2
E MSP 25
Spiritual Care Mgr 2
Job code: 5806
Level code: M2
E MSP 25
Concierge Manager 2
Job code: 5739
Level code: M2
E MSP 26
Volunteer Services Manager 2
Job code: 5809
Level code: M2
E MSP 24
Patient Relations Manager 3
Job code: 5774
Level code: M3
E MSP 28
Concierge Manager 3
Job code: 5738
Level code: M3
E MSP 27