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Risk Mgt HC Profl 2

Involves the development and administration of a systematic program designed to reduce risk and injury. Manages the identification, analysis and assessment of loss potential throughout the facility, identifies legal risks related to professional, employment and comprehensive general liability. Evaluates and advises on trends of professional, employment and comprehensive general liability claims experience to the administrative and medical staff. Makes recommendations concerning professional conduct, standards of care and facility operation to reduce exposure to liability and insurance claims. May represent the organization in litigation and non-litigated matters and coordinates with attorneys, third party administrators and UC Office of the President.
Medical Library HC Supervisor 2

Involves oversight of the medical library for a medical center or health system. Facilitates access to evidence-based information for allied health professionals, medical center staff, providers, patients and their families. Participates in developing a culture of evidence based practice through outreach, education, engagement, research consultations, and other library services.
Medical Staff Services Supervisor 2

Involves the development, implementation and monitoring of effective and efficient systems to facilitate all aspects of medical staff services and credentialing. Provides for the processing of applications and verification of physician licensing and certifications. May also involve the preparation of agendas and related materials for medical staff meetings and peer review activities. May serve as the liaison between the medical staff and all hospital departments to coordinate and provide overall continuity of medical staff activities. Monitors compliance with medical staff bylaws, rules, regulations, policies and procedures.
Medical Interpreter Supervisor 2

Involves oversight of language access services for medical interpreting / translating for the patient care staff and for Limited English Proficient (LEP) patients and their families. Ensures compliance with federal, state and local laws. Safeguards ethical treatment, including sensitivity to cultural diversity, patient care and patient rights.
Patient Access Services Supv 2

Involves the management and administration of patient pre-registration and registration, pre-admissions and admissions, transfers, insurance eligibility and authorization, financial counseling and patient flow / bed management. Services are provided in a variety of environments, such as the emergency department, hospital admissions, birth center, ambulatory care clinics, surgery centers, laboratory and radiology services. Functions are provided in concert with clinical and business departments across the organization, to ensure efficient patient flow and to maximize revenue collection. Works closely with patient financial services and case management department to maintain payer requirements and analyze denials.
Patient Access Services Supv 1

Involves the management and administration of patient pre-registration and registration, pre-admissions and admissions, transfers, insurance eligibility and authorization, financial counseling and patient flow / bed management. Services are provided in a variety of environments, such as the emergency department, hospital admissions, birth center, ambulatory care clinics, surgery centers, laboratory and radiology services. Functions are provided in concert with clinical and business departments across the organization, to ensure efficient patient flow and to maximize revenue collection. Works closely with patient financial services and case management department to maintain payer requirements and analyze denials.
Patient Relations Supervisor 2

Involves creating the ideal patient experience through collaboration with leaders, physicians, staff, and volunteers to ensure the consistent delivery of patient-centered care. Plans, implements and tracks outcomes for hospital-wide patient services programs. Monitors and ensures patient satisfaction with the services provided. Identifies and resolves patient, family and guest concerns and problems with organization services and staff. Provides education, resources, and data analytics; identifies, supports and publishes sustainable best practices.
Patient Relations Professional 4

Involves creating the ideal patient experience through collaboration with leaders, physicians, staff, and volunteers to ensure the consistent delivery of patient-centered care. Plans, implements and tracks outcomes for hospital-wide patient services programs. Monitors and ensures patient satisfaction with the services provided. Identifies and resolves patient, family and guest concerns and problems with organization services and staff. Provides education, resources, and data analytics; identifies, supports and publishes sustainable best practices.
Patient Relations Professional 3

Involves creating the ideal patient experience through collaboration with leaders, physicians, staff, and volunteers to ensure the consistent delivery of patient-centered care. Plans, implements and tracks outcomes for hospital-wide patient services programs. Monitors and ensures patient satisfaction with the services provided. Identifies and resolves patient, family and guest concerns and problems with organization services and staff. Provides education, resources, and data analytics; identifies, supports and publishes sustainable best practices.
Patient Relations Professional 2

Involves creating the ideal patient experience through collaboration with leaders, physicians, staff, and volunteers to ensure the consistent delivery of patient-centered care. Plans, implements and tracks outcomes for hospital-wide patient services programs. Monitors and ensures patient satisfaction with the services provided. Identifies and resolves patient, family and guest concerns and problems with organization services and staff. Provides education, resources, and data analytics; identifies, supports and publishes sustainable best practices.