Badge Replacement Process

Overview

Follow these steps to replace your UCSF ID badge. Please note, Campus and Health each follow a slightly different process.

Process for Health employees

Step1

Check your UCSF Directory profile

Go to the UCSF Directory to confirm the accuracy and completeness of your profile. If changes are needed, you should include these changes in the “Description” section of the general inquiry you create in People Connect (see Step 2).

Step2

Submit an Ask a Question/General Inquiry

You must submit an Ask a Question/General Inquiry through PeopleConnect before attending a scheduled or drop-in appointment with WeID. When submitting the inquiry, select “Personal Information” as the type and “Badge Replacement/Change” as the sub type. 

Step3

Wait 5 business days

Please allow five business days for the inquiry to be reviewed, validated and entered in the IT Identity Management system by the HR Team. 

Step4

Make an appointment

To make an appointment, use the WeID online appointment system. You must bring your picture ID (e.g., license) to the appointment.

You can also visit the UCSF Police Department for more information about badges, including locations and hours.

Process for Campus employees

Step1

Check your UCSF Directory profile

Go to the UCSF Directory to confirm the accuracy and completeness of your profile. If changes are needed, you should include these changes in the “Description” section of the People Connect case (see Step 2).

Step2

Submit a case in PeopleConnect

A People Connect management action case must be submitted by a manager before attending a scheduled or drop-in appointment with WeID. When submitting the case, select "Other" for type and "Badge Replacement" for subtype.

A non-manager employee needing a replacement badge should have their manager create the case on their behalf.

Step3

Wait 5 business days

Please allow five business days for the inquiry to be reviewed, validated, and entered in the IT Identity Management system by the HR Team. 

Step4

Make an appointment

To make an appointment, use the WeID online appointment system. You must bring your picture ID (e.g., license) to the appointment.

You can also visit the UCSF Police Department for more information about badges, including locations and hours.