Who is eligible to receive FSAP services?
FSAP services are offered to UCSF faculty and staff members (residents, fellows, postdoctoral students and temporary employees included).
How much do FSAP services cost?
All FSAP services are provided at no cost, as they are an employee benefit.
How many sessions can I be seen by an FSAP counselor?
We provide brief short term therapy for an average of 2-3 sessions, although there are a number of exceptions.
What if I already know that I want to be seen by a longer term therapist?
While we do not provide long-term treatment, we can provide you with the contact information or resource center for behavioral health representatives that can assist you with finding referrals through your insurance. These insurance representatives will also be able to refer you to providers with specific expertise to meet your needs.
Can I be required to come to FSAP or is the program voluntary?
All services at FSAP are provided on a strictly voluntary basis.
Are FSAP services confidential?
Your discussions with an FSAP counselor are confidential and will not become part of your personnel file.
Confidentiality is a primary cornerstone of most mental health services. It is a legally bounded contract that essentially protects a client’s anonymity. Confidentiality shields a client’s sensitive information from being released or accessed by anyone outside of the agency (FSAP) without the client’s permission. Sensitive information includes the fact that you’ve accessed services and the content of each session.
There are a few limitations to confidentiality, however, in which this contract of anonymity may need to be breached. These instances essentially concern safety and are especially pertinent when imminent threat is posed to safety of the client, other identified victims, or the University. In such cases, we are legally obligated to discuss the case and certain particulars with the appropriate authorities to ensure the welfare of all parties involved.
Upon being seen at FSAP you will be provided more information about client confidentiality. If you have any questions, please ask your provider. Our providers are more than happy to discuss any questions you may have about confidentiality and it’s limits at any time during your work together.
Who may request FSAP consultation services and for what reasons?
Any management level faculty or staff member (e.g., supervisor, MSO, department head, administrator) may request FSAP consultation services regarding any organizational concern having a significant psychological or behavioral element (e.g., psychiatric symptoms, substance abuse, stress, transitions, safety, conflict, communication, grief)
Who provides the counseling and consultation?
The FSAP team is comprised of licensed Psychologists and Postdoctoral Fellows.
What is the time-off policy for FSAP appointments?
While there is no specific policy regarding this, supervisors are encouraged to treat time off for FSAP appointments as paid time. That is, the employee would be “on the clock.” Also, these appointments are treated as doctor appointments. As FSAP services are confidential, we are unable to confirm an employee’s attendance without the written consent of the employee.
Can FSAP providers certify FMLA or disability leave requests?
No. FSAP is not an eligible provider for such requests. An outside provider is required to evaluate these requests. FSAP can provide you with contact information and/or links to your insurance behavioral health representatives to help you locate an outside provider.
How do I contact FSAP to make an appointment?
For up-to-date availability, please call 415-476-8279 to schedule.