OPEN ENROLLMENT HAS ENDED (11/26/19 at 5pm).



Open Enrollment for Faculty, Staff & UCSF Health Employees

Open Enrollment Begins 8 a.m. Thursday, October 31 and Ends Tuesday November 26, 2019 at 5 p.m.

All changes must be made by 5 p.m. on Tuesday, November 26th

Open Enrollment Highlights/Changes for 2020



UC’s medical plan premium changes are moderate with decreases from some members. 

Medical Plan premiums for 2020


Termination of Western Health Advantage (WHA)

Western Health Advantage will no longer be a medical plan options for employees in 2020. Current members in this plan who don’t select a new plan during Open Enrollment will automatically enrolled in UC Blue & Gold.


Prescription Drug Formulary Changes for PPO plan members (UC Care, UC Health Savings Plan, CORE)

To help keep prescription drug costs and premiums affordable, the prescription drug formulary for employees enrolled in an Anthem plan will change effective 1/1/20. While most employees currently taking medications will see no difference, some individuals will have either a higher or lower copay if they are taking a medication which changes tiers.

Members currently taking medication(s) not on the new drug list will be grandfathered (in current form/dosage for the duration of treatment)


New Supplemental Health Plans

UC is offering three new supplement insurance plans – Accident, Critical Illness and Hospital Indemnity. These plans are NOT a substitute for medical or disability coverage. Premiums for these plans are fully paid by the employee.

For more information about the plans, visit or call the dedicated UC Plus customer service team at 888-212-7201


Flexible Spending Accounts

Health FSA - health care expenses for you and your eligible dependents

Dependent Care FSA - dependent care expenses (childcare or eldercare for eligible dependents): 

You MUST re-enroll (if currently enrolled) to participate in either plan for 2020

Learn more about Flexible Spending Accounts

Open Enrollment is Online: How To Make Changes During Open Enrollment

Employee Open Enrollment Resources


For Brief Questions Visit an Open Enrollment Help Desk

Open Enrollment Help Desk Schedule


Thinking About Changing Your Medical Plan? Schedule a Phone Consultation 

You can schedule a 30 minute individual phone consultation with a health plan expert, through our online self -scheduling tool;

  • Select a time that works best for you 
  • Create your own Outlook calendar invite for the consultation
  • Receive a call at your scheduled time


Online Open Enrollment Resources:

UC System wide Open Enrollment Website:

UCSF Open Enrollment Website:


Canopy Health is an option for UC employees and their families enrolled in UC Blue & Gold

Canopy Health is an option for UC employees and their families enrolled in UC Blue & Gold

Canopy Health, an alliance of nearly 5,000 providers, continues as an option for UC employees who enroll in UC Blue & Gold and select a PCP in either Hill Physicians, John Muir or Meritage Medical Group. Provides flexibility as PCP and specialists don’t need to be in the same medical group

Learn More About Canopy Health

Looking for Primary Care Options? You have choices


UCSF Primary Care   UCSF Primary Care website

New UCSF Clinic: San Mateo Primary & Specialty Clinic Opening Early 2020 

Switching to a UCSF Primary Care provider; it's convenient and easy for UCSF employees and their dependents to set up a new patient appointment!

  • UCSF employees may email their requests for new patient primary care appointments to using their UCSF email account  to [email protected] (**This email is for schedule requests only**)
  • Provide your first and last name (or the first and last name of the person requesting the appointment)
  • Provide a phone number and good times to reach you (or your dependent) during normal business hours
  • Provide your insurance information

You will receive a response from one of the new patient navigators within 2-5 business days. If you do not have email, or prefer to call, you may call 1-844-PCP-UCSF.


One Medical- Convenient locations in San Francisco and across the Bay Area


Berkeley Outpatient Center - (collaboration between John Muir Health/UCSF) Wide range of medical services under one roof.


New vaccination program for Canopy Health members:

Receive vaccines at either the Walgreens at Parnassus or Mission Bay. No need to pay out of pocket and seek reimbursement later.

More information on the program can be found here


UCSF Specialty Pharmacy  

Available to all Anthem plan members (UC Care, UC Health Savings Plan, CORE) who require specialty medications. Convenient pick up or free delivery.

Concerned about privacy if you get your care at UCSF Medical Center?

Although all records in Apex are secure, private, and equally respected, UCSF employees who have special concerns may request “Break The Glass” for their APeX record by calling 415-353-1909.  To learn more about Privacy and UCSF’s Electronic Health Record, including Break the Glass, go to: