Please note that At Your Service Online (AYSO) new and current benefits enrollment sections closed at 5 p.m. on Friday, Dec. 13, 2019 and will reopen the morning of Thursday, Jan. 2, 2020. The closure allows the local payroll offices to complete year-end health and welfare updates.  All other AYSO portals will be available during this time.

Impact to New Employees:

  • Employees should be aware of the AYSO closure when enrolling in benefits
  • The following table is a guide to the “newly eligible” enrollment process for the remainder of 2019 - employees will be advised of this information during their Benefits New Employee Orientations (NEO): 
Timeframe Enrollment Window Enrollment Method

Now through

January 2, 2020

8:00 a.m.

Within 31-day

Period of Initial Eligibility (PIE)


Complete: UPAY 850 Form**

Email to: [email protected]

**Employees enrolling in the UC Plus-Supplemental Health Plans should go to to enroll for an effective date of Jan 1, 2020.


Impact to Current Employees:

  • Employees can no longer view their current 2019 health and welfare enrollments and Open Enrollment changes will not yet be populated.
  • Staring on approximately Jan. 2, 2020, employees will be able to view their 2020 enrollments (including their Open Enrollment changes).

Thank you in advance for your patience during the closure. Please contact the Benefits Office at or 415/476-1400 with any questions.


Questions? Contact… [email protected] or 415/476-1400