The UCSF HR Employee Recognition Program Selection Committee is pleased to announce the most recent recipients of the UCSF HR Employee of the Month Award: Willie Mok and Rose Ramirez! Thank you for your hard work and dedication to the UCSF HR organization!

 

Willie Mok, Postdoc HR Generalist  

Nomination reason: Outstanding Customer Service and Good Work Ethics

Willie’s nominator noted that they have been covering for a co-worker and handling Postdoc appointments as part of coverage-assignment.  Willie provided excellent customer service:  “Willie has been very instrumental and helpful assisting and teaching me about the Postdoc appointments and process. Willie is very patient in explaining the process and responsive to all my questions. Willie double checks my offer letters and the information I submit in the cases. Sometimes the compensation involves a training grant, supplemental or breakdown for a two year reappointment. Willie has a keen eye for detail to ensure the details are correct in the letters. If the information needs corrections, he takes the time to explain what the error is and how the breakdown needs to be corrected so that I understand why. I appreciate his excellent customer service, prompt and friendly manner to my requests and inquiries.”

A bit about Willie: “Outside of work, I enjoy listening to Jazz music.  I like to travel to have fond memories from my trips.”

 

Rose Ramirez, Principal Disability Analyst

Nomination reason: Outstanding Customer Service

Rose has been acknowledged twice in recent weeks for her outstanding customer service. In one instance Rose received kudos for providing a targeted leave of absence training in partnership with an HR colleague. After the training, supervisors and managers expressed that they learned new information to assist in their leave management practices. In the other instance, a staff HR manager contacted Rose for guidance on a challenging employee matter and received very sound advisement and remarked on having very positive interactions with Rose, describing Rose as "Really excellent".

A bit about Rose: Outside of work, “I enjoy watching my boys’ basketball games.”