We are pleased to announce the most recent recipients of the UCSF HR SPOT Award. Thank you for your hard work and dedication to the UCSF HR organization!

Gina Abrams: LER Specialist, Labor and Employee Relations

Reason: Gina Abrams was nominated for a SPOT award for her outstanding service to the UCSF community, specifically related to her excellent partnership with her client departments over the past several months. Gina goes above and beyond the call of duty in creating an environment where department leaders, managers and supervisors consistently rely on her expertise, advice, and feel supported in very difficult situations. As a keynote speaker, Gina participated at a UC system-wide conference where she presented information and best practices on how Labor and Employee Relations (LER) could resolve issues to help support the UC campuses. Gina received significant accolades from leadership for her presentation. Gina is the consummate professional creating an environment where others rely upon her for the overall betterment of the organization.

Client feedback includes:

  • I wanted to take a moment to let you know how much support I felt from you. I thought you displayed the perfect combination of listening, educating, standing up for our staff, and supporting our managers. I felt you had my back the entire time, and I thought you approached each moment with consideration of our organization.

A little about Gina:

  • What are you passionate about (either at work or outside of work)?
    "Working with underprivileged at risk and homeless girls."
  • What is one word you would use to describe your team?

Edmund Chang: Academic Affairs Specialist, Vice Provost Academic Affairs

Reason: Edmund Chang was nominated for a SPOT award for his service to the Advance Project help desk. Although Edmund was transitioning to a new position in Academic Affairs, he was still willing to take on the additional role outside of his job duties to provide tier 1 technical support for Advance users.

Some of Edmund’s impactful efforts include:

  • Identified technical issues and bridged the gap in support
  • Managed complicated processes for large and diverse populations
  • Excelled at learning new system roles and functions

A little about Edmund:

  • What great piece of advice do you like to share with others?
    “You don’t have to like your job but you have to love what you do.”
  • What is one important skill that each person should have?
    “Customer Service.”

Aviva Roller: Labor Relations Specialist, Labor and Employee Relations

Reason: Aviva Roller was nominated for a SPOT award for her outstanding service to the UCSF community, which includes promoting positive change, demonstrating leadership, and providing training. Aviva minimized risk for the University by resolving challenging and complex assignments, which also improved the relationship between client departments and LER. In addition to her problem solving skills, Aviva provided outstanding training to the organization as she conducted and organized trainings to fit customer needs.

Client feedback includes:

  • Dear Aviva…as usual….truly excellent and insightful feedback. I truly appreciate this guidance and will communicate this to OA managers. It is a pleasure to be able to work with you.
  • It totally shows in her instincts, her excellent judgement, and her ability to help the client really distinguish what is a real issue versus what is noise, and people not surprisingly adore Aviva around here…Aviva is 100% fantastic though I don’t need to tell you.

A little about Aviva:

  • What is one word you would use to describe your team?
    Amazing, literally – I am amazed every day at what they are asked to do and what they accomplish, with impact all across the University.”
  • What is the most important trait you bring to your job?
    Listening – it’s key to understanding client needs and the problems they need help solving.”

Team SPOT Award Recipients

Reason: Nikko Beltran and Jennifer Marenco were nominated for a team SPOT award for their team work and collaboration in expeditiously keying two hundred and fifty eight new hires that were in addition to their normal workload, which didn’t suffer any negative impacts due to this additional work. In addition to performing their job duties, they also participated in processing the systematic retro merit and focal equity process. This included manual pay adjustments that were effective July 1, 2018 through August 31, 2018, for one hundred and eighty employees. This was all in conjunction with the preparation of campus go-live for PeopleConnect.

Nikko and Jennifer demonstrated the Chancellor’s Priorities by:

  • Thinking outside the box and determining a process that worked best for them to complete their projects
  • Collaborating with various partners and involving them through the process
  • Continuing to stay focus and flexible
  • Demonstrating extreme conscientiousness
  • Adapting to new situations, unusual demands, and critical moments
  • Remaining committed to doing their best at all times

Nikko Beltran: Transaction Analyst, HR Transaction Services

A little about Nikko:

  • What are you passionate about (either at work or outside of work)?
    “Music and dancing. I enjoy going to concerts and music festivals with friends and family, dancing and having a good time. I also have some experience with Filipino folk dancing and have been meaning to join a new dance troupe when I find the time.”
  • What is one word you would use to describe your team?
    “Supportive. I’ve been with TSU for almost 3 years now and ever since I started with my team, everyone has been so helpful with teaching me the various processes to be a successful transaction analyst. My managers constantly encourage all of us to strive to be better. I’m very grateful to be part of such a supportive team!”

Jennifer Marenco: Transaction Analyst, HR Transaction Services

The next nomination deadline is June 13. Click here for more information on UCSF HR’s SPOT Award program (MyAccess login required). Questions about the program should be directed to the UCSF HR Employee Recognition Committee.