The UCSF HR Employee Recognition Program Selection Committee is pleased to announce Ann Chau as the 2018 UCSF HR Employee of the Year!

Ann was chosen by the Employee Recognition Selection Committee from the Employee of the Month recipients selected between January 1 and December 31, 2018.

Ann was nominated for her professionalism, good work ethics, outstanding customer service skills, and for being a great colleague. Continue reading below to learn more about Ann.

Name: Ann Chau
Job Title: Transactionalist
HR Team/Work Unit: Transactional Services Unit

Why Nominated:

Ann was nominated for her dedication to her clients, which is represented through her quick turnaround time, responsiveness, and low error rate due to her analysis of requests. Her ability to troubleshoot has positively impacted the entire Campus and the Human Resources organization. Her ongoing collaboration with the HR Shared Services Generalists is also very much appreciated! Here are some highlights from the SIX nominations submitted for Ann’s original Employee of the Month award:

  • Ann has proved time and again how efficient and on top of her work she is. She often catches things I might have missed on the ticket and gives me a call if she has any questions. I appreciate that she asks clarifying questions, therefore eliminating any errors or miscommunications.
  • She is very helpful, responsive, detail oriented and processes all my requests in a very timely manner. We appreciate her promptness. Ann is awesome!
  • She is quick to point out potential problems and provide viable solutions. She is a true team player and is very focused on making sure that things are done both efficiently and correctly. I can always count on Ann to be of help, and she always does so in a cheerful manner!
  • She is always willing to address situations that come up unexpectedly and need immediate attention. She has a tough job, but is always courteous and helpful!
  • Ann delivers superlative customer service for clients in HR, departments and UCSF employees.  She applies her deep understanding of payroll processes needed. She thinks about each case as a whole and the impact of how we do our work, and this makes a huge difference in the experience of our new employees. Ann helps to ensure that new employees start off well and these efforts strengthen the relationship of our academic employees, HR and the University.  
  • She is a real jewel in HR, and sets an admirable standard for how to deliver top-notch customer service.

What does Ann enjoy doing outside of work?

“Outside of work, I love spending time with family and friends; walking on the beach and at the park close to where I live; and doing volunteer work for the community, school and parish with my son. I also love to travel with my brother and his kids, enjoying and experiencing things and learning different cultures, customs and history. I also love trying different cuisines at different places.”


Please contact the Employee Recognition Program Committee if you have questions.