New Learning and Development Resources!
We are pleased to announce the introduction of three new certificate programs! These programs are intended to expand learning and career development opportunities for UCSF managers and staff.  

UC Systemwide People Management Certificate Series: Certification in this program is recognized across the UC system. It consists of e-courses developed by UCOP, as well as UCSF online and instructor-led courses. Aimed at enhancing the effectiveness and growth of supervisors and managers, topics include: Performance Management, Managing People, Administration & Operations, Change Management and Communication. Learn more here.

UCSF Manager Effectiveness Online Certificate Series: This series has two tracks aimed at enhancing professional effectiveness for UCSF supervisors and managers. The Communication series includes Constructive Feedback and Criticism, Difficult Conversations, Emotional Intelligence Essentials, Listening Essentials and Workplace Conflict. The Productivity series includes topics such as Effective Delegation, Effective Time Management, and Running Effective Business Meetings. Learn more here.

UCSF Staff Effectiveness Online Certificate Series:  This series is aimed at helping UCSF non-supervisory staff enhance their professional growth in communication and productivity. It has two tracks: The Communication series includes topics such as Basic Presentation Skills, Communicating with Impact and Email Essentials for Business.The Productivity series includes topics such as Doing Business Professionally, Effective Time Management, Optimizing Work/Life Balance and Personal Productivity Improvement. Learn more here.

The following development offerings are posted. Registration instructions and additional course details are included in the course flyers.

Professional Staff Development, January–February 2017
The January–February PSD series is open for registration in the UC Learning Center. This five-session series is offered to non-supervisory staff and centers on the core competencies that support their professional success, with an emphasis on communication, customer focus, and problem-solving. Participants must sign up for all five sessions. 

Microsoft Excel Workshops, Jan. 11 and Jan. 18
Microsoft Excel Beginner: This half-day workshop is for users who have used Excel but only minimally and would like to get a thorough understanding to help them leverage it more effectively in their work environment.
Microsoft Excel Intermediate: This half-day workshop is for business users who are already familiar with Microsoft Excel and want to take their skills to the next level.
Microsoft Excel Advanced: In this half-day workshop, participants will learn how to use Pivot Tables to analyze their data. Excel Macros will also be discussed.

Two Business Writing Essentials Workshops, Feb. 6 and 24
Write Right!, Feb. 6
This all-day workshop covers the foundation of business writing to make sure participants know current grammar rules and how to spot and correct errors.
Get to the Point, Feb. 24
This all-day workshop focuses on writing with purpose and audience in mind. It will cover practical ways to organize, format, and write communications that help readers quickly understand and act on your message.

Campus Management Practices Series, Winter 2017
The Campus Management Practices Series offers short sessions on a variety of topics designed to help you navigate critical campus-specific management responsibilities and learn key human resources policies and procedures. New supervisors and above are encouraged to complete this series in their first six months. Register for each session separately; registration is open through the date of instruction.

Leading the Frontline Series, January–March 2017
This five-session program is for current supervisors and frontline managers, as well as emerging leaders who are formally designated by their managers to be promoted to a supervisory/management role within six months. Participants will develop core competencies essential for success in the frontline leadership role. Enrollment is not available through the UC Learning Center; see the flyer for application instructions.

New Leader Onboarding 
This monthly program is offered to newly promoted or hired supervisors, managers, and above. The session includes:

  • an overview of UCSF culture and priorities
  • guidelines on how to develop a smooth and effective transition into your new role 
  • an orientation to tools and resources available to you in your role as a manager
  • a chance to network with peers at UCSF

To register for New Leader Onboarding, use the search keywords “successful transitions” in the UC Learning Center.

Skillsoft Online Learning Resource
Skillsoft is an online source for learning including hundreds of e-courses and videos on multiple topics, available twenty-four hours a day at no charge. To learn more and begin exploring Skillsoft, visit our website.

To stay informed about upcoming learning and development opportunities, visit the Training & Events page. Please direct any questions to LearningandDevelopment@ucsf.edu.