The following are our development offerings from July–December 2016. Registration instructions and course details are included in the flyer related to each course. 

Professional Staff Development (PSD)
The series that engages your staff in their ongoing development!
Register now! AugustSeptember and SeptemberOctober series are both available in the UC Learning Center.
This series is offered to non-supervisory staff. It focuses on core competencies that support their professional success, with an emphasis on communication, customer focus and problem-solving. Participants must sign up for all five sessions.

The Summer 2016 Campus Management Practices Series
The Campus Management Practices Series offers short sessions on a variety of topics designed to help you navigate certain campus-specific management responsibilities and learn key human resources policies and procedures. New supervisors and above are encouraged to complete this series in their first six months. Registration is open; you can register for each session separately. This series started on July 18. Log into the UC Learning Center and search "CMPS."

Leading the Frontline Series:  October–December
This program is for current supervisors and frontline managers, as well as emerging leaders who are formally designated by their managers to be promoted to a supervisor/management role within 6 months. It develops core competencies essential for success in a frontline leadership role.  Enrollment is not available through the UC Learning Center. The August-October series is scheduled in Mission Bay and the October-December series will be in Laurel Heights.

Managing Challenging Patient Behaviors: Sept. 9 and Nov. 4
This is an all-day session that provides a framework for understanding challenging patient behaviors and engaging patients with a balance of empathy and respectful limit setting. It offers best practices for addressing these behaviors, as well as the opportunity to do scenario-based role playing to practice responses to challenging patient behaviors. 

Accomplishing More with Less:  Aug. 12, Oct. 7, and Dec. 9 
This highly popular one-day workshop helps participants harness the power of organizational skills to deal with today’s most pressing workplace issues such as time management, prioritization, dealing with interruptions, email, calendars, and to-do lists, as well as organizing electronic and paper documents. 

Two Business Writing Essentials
Write Right!: Aug. 23
This all-day workshop covers the foundation of business writing to make sure participants know current grammar rules and how to identify and correct errors. 
Get to the Point: Aug. 30
This all-day workshop focuses on the crucial writing issues: purpose and audience. It will cover practical ways you can organize, format, and write a communication such as an email so the reader quickly gets the point and can act on it. 

Microsoft Excel Workshops
Microsoft Excel Intermediate
Sept. 20: 8:30 a.m.–12 p.m.
This half-day workshop is for business users who are already familiar with Microsoft Excel and want to take their skills to the next level. Participants will learn powerful techniques that can help them save significant time, analyze data and extract important business insights, present information in a compelling way, and collaborate with others more effectively.  

New Leader Onboarding 2016 – Successful Transitions
New Leader Onboarding is offered every month to newly hired or promoted supervisors and managers who are new to supervising staff at UCSF. This interactive program offers:

  • An overview of UCSF culture and priorities 
  • Guidelines on how to develop a smooth and effective transition into your new role
  • An orientation to tools and resources available to you in your role as a manager 
  • A chance to network with peers at UCSF

Register through the UC Learning Center, using the search term "onboarding." The next session is offered on July 27 from 1:304:30 p.m., at Laurel Heights, 3333 California Street, Regents Room, Sublevel 1.

Online Learning Resource
An online resource was introduced to support learning and development for all staff and managers. It includes hundreds of free e-courses and videos on numerous topics, which are available to you online 24/hours a day. To learn more and begin exploring the catalog of these offerings visit our website

  • June Top 10 Online Learning Trending Topics on Skillsoft: Business Grammar: Parts of Speech, Effective Team Communication, Holding People Accountable, Driving Strategic Change Through Successful Project Management, Hiring, Getting Started with Excel 2010, Solidifying Your Team: Shift Accountability, Business Writing: How to Write Clearly & Concisely, Writing for Business, and PivotTables & PivotCharts in Excel 2010.

To stay informed about upcoming learning and development offerings, visit our Training & Events page.

If you have questions, please email [email protected].