The following are our development offerings from January–April 2016. Registration instructions and course details are included in the flyer related to each course. 

Professional Staff Development (PSD), March–April
This series is offered to non-supervisory staff. It focuses on core competencies that support their professional success, with an emphasis on communication, customer focus and problem-solving. Participants must sign up for all five sessions. 

Managing Challenging Patient Behaviors, March 11 (limited space)
This is an all-day session that provides a framework for understanding challenging patient behaviors and engaging patients with a balance of empathy and respectful limit setting. It offers best practices for addressing these behaviors, as well as an opportunity to do scenario-based role playing to practice responses to challenging patient behaviors. 

Accomplishing More with Less, April 29
This highly popular one-day workshop helps participants to harness the power of organizational skills to deal with today’s most pressing workplace issues, such as time management, prioritization, dealing with interruptions, e-mail, calendars and to-do lists, as well as organizing electronic and paper documents. 

Microsoft Excel Workshops
Microsoft Excel Intermediate, May 9, 8:30 a.m.–12 p.m.
This half-day workshop is for business users who are already familiar with Microsoft Excel and want to take their skills to the next level. Participants will learn powerful techniques that can help them save significant time, analyze data and extract important business insights, present information in a compelling way, and collaborate with others more effectively.  
Microsoft Excel Advanced, March 30, April 5, or May 9, 1–4:30 p.m.
In this half-day workshop, you will learn the most powerful capabilities of Excel Pivot Tables and how they can be utilized to analyze your data and present your findings in compelling ways. 

New Leader Onboarding 2016–Successful Transitions
New Leader Onboarding is offered every month to newly hired or promoted supervisors and managers who are new to supervising staff at UCSF. This interactive program offers:

  • An overview of UCSF culture and priorities
  • Guidelines on how to develop a smooth and effective transition into your new role
  • An orientation to tools and resources available to you in your role as a manager
  • A chance to network with peers at UCSF

Register through the UC Learning Center, using the search term "onboarding."  The next session is offered on March 31 from 1:30–4:30 p.m. at 3360 Geary Blvd., Third Floor Training Room B.  

Online Learning Resource
A new online resource was recently introduced to support learning and development for all staff and managers.  It includes hundreds of free e-courses and videos on numerous topics are available to you online, twenty-four hours a day.  To learn more and begin exploring the catalog of these offerings, visit our website

  • January Top 10 Online Learning Trending Topics on Skillsoft: Business Grammar, Driving Strategic Change Through Successful Project Management, Hiring, Solidifying Your Team: Shift Accountability, Effective Project Management, .NET Overview: Windows, Web, and the Cloud, Customizing Visual Elements in Excel 2010, How to Stay Calm, Getting Started with Excel 2010, The Theory of Constraints Approach to Project Management 

If you have questions, please email LearningandDevelopment@ucsf.edu.