Dear Colleagues,

It’s already time for my fall update on initiatives in UCSF Human Resources. Please read on for news about:

  • Process improvement
  • Service Partnership Agreement trends
  • Career Tracks
  • System-wide Retirement Options Task Force
  • HR leadership changes
  • Open Enrollment for 2016

Our focus on process improvement continues as we kicked off a series of Lean workshops aimed at improving the efficiency and effectiveness of the recruitment process at UCSF. Human Resources professionals teamed up with customers this month to identify opportunities to help UCSF compete for top talent in a tight labor market while meeting our diversity goals and compliance obligations. In the coming months we will work with customers to reduce the number of handoffs and last minute reviews through a more effective recruitment planning process. We also hope to substantially reduce the time it takes managers to prepare and submit a recruitment request and to extend an offer once they have identified the ideal candidate. We will provide updates and enhanced tools in the months ahead. Additionally, our Lean onboarding pilot continues to show positive results. The average experience score of participants in the first 12 weeks was 4.65/5 (the baseline was 2.5/5). UCSF was just awarded the California Public Higher Education Collaborative Innovation “Focus on Efficiency” Award for this work, which HR conducted in partnership with the Program Management Office.

Earlier in the fall, the Service Partnership Agreement subcommittees met to review progress on our service targets and help us refine the targets as well as identify any needed revisions to the Service Partnership Agreement. Their recommendations will be presented to the HR Advisory Board in January and communicated broadly. In the meantime, we are pleased to share an overview of the trends for FY15 below. We are pleased with the overall upward trend in meeting our targets and continue to use the data to understand problem areas and partner with customers to improve. Click here to enlarge the chart.


I hope you have heard about the implementation of Career Tracks at UCSF. As Chancellor Hawgood recently announced, Career Tracks is a system-wide initiative to transition non-represented staff employees into new job titles. In consultation with campus leaders and the Career Tracks Advisory Committee, HR has developed an implementation plan with a target effective date of November 2016 for all new titles. Town Hall meetings are scheduled in November to share more information, and we are partnering with departments to identify contacts to facilitate a smooth transition. Please visit the Career Tracks webpage for Town Hall dates and more resources. I appreciate the time of the Career Tracks Advisory Committee, composed of department representatives, in helping us develop a feasible approach for this project. We know this is a time-consuming effort and thank you for your partnership.

Over the past several months, I have had the honor of serving with colleagues across the UC System on the 2016 Retirement Benefits Options Advisory Task Force. We are advising UC President Janet Napolitano on retirement benefits options for future employees hired on or after July 1, 2016 and consulting with the entire UC community for input. There will not be any impact to current staff, faculty or retirees as a result of any changes. As UCSF’s representative, I welcome your input and questions. 

In September, I shared that Mike Tyburski, Director of the Human Resources Specialty Center, is leaving UCSF this fall after nearly 15 years of service in various HR leadership roles. Mike’s deep expertise in all areas of employee programs and policies has been an invaluable resource for UCSF, and he will be missed. At this time, we have decided to eliminate the HR Specialty Center Director position with the goals of streamlining leadership roles and better managing end-to-end processes. Specialty function teams have been reassigned to existing directors or managers, but we will maintain distinct specialist and generalist roles and competencies. Please review the updated HR organization chart for details.

Jeff Chiu was recently promoted into the role of Executive Director of HR for UCSF Health. This leaves a vacancy in the Director of Talent Acquisition position, which is now being recruited. Jeff continues to be involved overseeing Talent Acquisition and the Temporary Employment Program until the vacancy is filled. Please join me in congratulating Jeff on his new role! 

Finally, please help get the word out to your departmental faculty and staff about the annual benefits Open Enrollment. Open Enrollment started October 29 and runs through 5 p.m. on November 24. The UC Open Enrollment website is a resource for employees to learn about their choices and premium costs for 2016. Additional information is available on UCSF’s Open Enrollment website. Please direct employees with questions to one of the local Open Enrollment Help Desks, where they can get answers to individual questions.

Please contact me or a member of the HR leadership with any questions.


David Odato
Associate Vice Chancellor, Human Resources
Chief Human Resources Officer
UCSF Medical Center