Service Partnership Agreement

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The Human Resources Service Partnership Agreement outlines the service delivery agreement between UCSF Human Resources, comprised of Academic Affairs, Human Resources Specialty Center and Human Resources Service Centers, and the departments. The purpose of this agreement is to:

  • Document HR’s service commitment to meet departmental business needs and meet compliance requirements
  • Provide a comprehensive listing of services performed by UCSF Human Resources, including service metrics where applicable
  • Document department commitment to provide the necessary input to enable HR to meet department business needs
  • Document HR process improvement initiatives chosen as priorities as agreed by the HR Advisory Board

Annually, the agreement will be reviewed and updated by the Service Partnership Agreement Subcommittee as recommendations to the HR Advisory Board.


Wednesday, January 26, 2017

Monday, January 25, 2016

Friday, April 18, 2014

Friday, February 28, 2014

Wednesday, January 15, 2014

Service Partnership Agreement

Current Service Partnership Agreement (Updated February 2016)


Monthly Campus-wide SPA Reports

April 2017
March 2017
February 2017
January 2017
December 2016
November 2016
October 2016
September 2016
August 2016
June 2016
May 2016
April 2016
March 2016